Legally you can't be a YUDU'er outside of the USA

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Legally you can't be a YUDU'er outside of the USA

Postby sweet-one » Fri Sep 11, 2009 3:58 pm

I just wanted to post this Topic as a little warning for international buyers or those keen on joining the vast members of YUDU users, so they won't get burnt like I did.

I thought I did my research when looking to buy a compact all in one screen-printing machine.
I loved what was said about the yudu in forums (getting honest opinions from people). In the end I was sold on the idea of starting a little hobby craft of my own. I was originally looking to purchase a gocco machine but was put off by the worry of not getting supplies. I purchased my yudu on ebay and had it shipped over to New Zealand. I had looked at other online retail websites, they all said they could ship to New Zealand except for the bigger craft stores mentioned on this forum. The big problem was no one had warned me that the WARRANTY WOULD BE VOID OUTSIDE OF THE USA. It is specifically designed for the US. Even the manuals are written this way (although I must admit the warranty isn't very clear on this matter).
Any seasoned traveller can tell you that electronics from overseas will probably not work in the states (even with an adapter plug) visa-versa electronic products from America will probably blow-up if you plug them into an overseas socket. You need a voltage adapter.
But silly me, being very green and naive, oblivious to this, plugged it in and pop! I now have a very large expensive paper weight. Perhaps a transformer would have prevented this but now I will never know. I rang the provo-craft support number (because the email address wouldn't work) and they said there is nothing they can do, I was in New Zealand, so they easily disposed of me.

I write this through teary eyes, don't make the same stupid mistake I did. Be more thorough with your research, and treat electrical appliances with respect.
Last edited by sweet-one on Fri Sep 11, 2009 8:36 pm, edited 1 time in total.
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Re: Legally you can't be a YUDU'er outside of the USA

Postby Elizabeth64 » Fri Sep 11, 2009 5:14 pm

Thank you for the advice. sorry to hear all you went tru.
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Re: Legally you can't be a YUDU'er outside of the USA

Postby Nalik » Tue Sep 15, 2009 1:59 pm

While at the SLC airport in the end of July I saw someone with a YUDU on top of there suit case! I noticed they were going fly out of the USA, I wonder if that was you??? :lol: If so I should have stopped you in-line and warned you about the dangers of taking the Yudu out of the USA. :P
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Re: Legally you can't be a YUDU'er outside of the USA

Postby hpverve1025 » Sat Apr 03, 2010 6:44 pm

sweet-one wrote:I just wanted to post this Topic as a little warning for international buyers or those keen on joining the vast members of YUDU users, so they won't get burnt like I did.

I thought I did my research when looking to buy a compact all in one screen-printing machine.
I loved what was said about the yudu in forums (getting honest opinions from people). In the end I was sold on the idea of starting a little hobby craft of my own. I was originally looking to purchase a gocco machine but was put off by the worry of not getting supplies. I purchased my yudu on ebay and had it shipped over to New Zealand. I had looked at other online retail websites, they all said they could ship to New Zealand except for the bigger craft stores mentioned on this forum. The big problem was no one had warned me that the WARRANTY WOULD BE VOID OUTSIDE OF THE USA. It is specifically designed for the US. Even the manuals are written this way (although I must admit the warranty isn't very clear on this matter).
Any seasoned traveller can tell you that electronics from overseas will probably not work in the states (even with an adapter plug) visa-versa electronic products from America will probably blow-up if you plug them into an overseas socket. You need a voltage adapter.
But silly me, being very green and naive, oblivious to this, plugged it in and pop! I now have a very large expensive paper weight. Perhaps a transformer would have prevented this but now I will never know. I rang the provo-craft support number (because the email address wouldn't work) and they said there is nothing they can do, I was in New Zealand, so they easily disposed of me.

I write this through teary eyes, don't make the same stupid mistake I did. Be more thorough with your research, and treat electrical appliances with respect.


Hi Sweet One. I know this is an old post but I was just wondering if you were able to have your Yudu fixed? I too am not from the USA. Our voltage here is 220 against USA's 110V. You can still have your Yudu fixed. Just ask the services of an electrician. I think they just have to change some part of the power supply that got burned when you plugged it to your socket (with different voltage). It happened to me before but not with a Yudu. We bought a Wii in the US and plugged it right into a 220v instead of using a voltage regulator. It was fixed by our local electrician in 2 days. =) Here in the Philippines, we make use of Voltage regulators that usually comes with our PCs. I do hope you get your Yudu fixed. =)
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